Please read the following carefully:

Important Information About Our Role

Our role is not to guide you step-by-step through procedural matters, but to focus on achieving the best possible outcome for your case. To do so effectively, your full cooperation and strict adherence to our instructions are essential.

You are not required to manage the case independently or communicate with any agencies. Your primary responsibility is to follow our instructions carefully and provide all requested information and documents in a timely manner.

The outcome of your case is closely tied to your level of cooperation. While we are committed to delivering professional, high-quality service, our ability to do so depends on your compliance with our processes and instructions.

Case Updates and Duration

We will keep you informed of any updates until your case is fully concluded. Y ou may also check on the status of your matter at any time by emailing us and including your case number in your message.

Please note:

• Most cases take over one year to conclude.
• Multiple court appearances may be required.
• Our service fees cover multiple attendances and document processing.
• Appeal proceedings are not included in the initial service fee.

Additional court appearances may be necessary if the prosecution has not fully disclosed all relevant materials.

If you are convicted at trial, we will assess whether your matter is eligible for appeal. Any appeal services will require a separate retainer and fee agreement.

Free Consultation Policy

The initial consultation is for information gathering and preliminary case evaluation.

You must submit all required documents before the consultation. If relevant documents are not received, we will not be able to provide a consultation.

Once you retain our firm, your service fee includes a detailed consultation.

For general inquiries, please refer to our FAQ section:
https://www.girservices.com/en/faq

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Before you start:

Please ensure the following:

• We do not accept documents with hidden, blocked, or obscured information (e.g., tickets, Notice of Trial, etc.).


• If you have dashboard camera footage (MP4 format), email it with your case number (ticket number) to info@girservices.com after submitting your quotation request.


• Have all ticket(s) and related documents ready for upload. Scanned copies or clear photographs are acceptable.


• If your tickets arise from different circumstances, submit separate quotation requests and upload each ticket as a separate image.

If you do not have access to a scanner, you may download the free CamScanner app (with Chinese language support) at: camscanner.com/download

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Quotation Timeline

We strive to send your quotation by email within 2 business days.

If you do not see it in your inbox, please check your junk or spam folder.
If it is not found in either folder, kindly contact our office for follow-up.

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Discount Eligibility

You may qualify for a discounted rate if you meet one of the following:

1. You are a returning client.
2. You were referred by an existing client.
   • You must provide the referring client's name and phone number.
   • The information must match our client database for verification.
3. You found us through a third-party website.
   • You must provide the link to the website for verification.

If eligibility cannot be verified, the discount may not be applied.

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Important Notice Regarding Court-Scheduled Matters

If your ticket or case has already:

• Been scheduled for court,
• Been assigned a set court date (Notice of Trial has been received), or
• Already been heard,

we may not be able to accept your case. (Exception: Summons matters with a court date indicated on the face of the summons — please click the summons ticket sample.)

All relevant documents must be submitted together for review.

If the optimal time to act has passed, the likelihood of success may be significantly reduced. This is not an issue that can be resolved simply by paying a fee.

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Client FAQs

How to proceed new ticket?
If you received more than one ticket under the same circumstances, how will the fees be assessed?